Changing my user profile name on the ACCESS Support Portal

ACCESS Forums ACCESS Support
1

I just tried changing my user profile name on the ACCESS Support Portal but it didn’t change. How do I change it?

2

This is a known issue as of Sept 1, 2022. The ACCESS universe is comprised of 4 portals that are linked together via a universal navigation system. To change your ACCESS profile name, it must be changed in the centralized ACCESS Identity management system. Instructions are here.